Privacy Policy

Last updated: 28 October 2026

Who we are

Solarise Quotes is operated by Ollie Hawkins in New Zealand. Solarise Quotes helps homeowners explore whether residential solar could suit their property, and connects suitable enquiries with selected local solar installers. We are not an installer ourselves.

What we collect

When you submit an enquiry through our solar assessment form, we collect the information you provide, which may include your name, phone number, email address, property address, property and roof details, approximate electricity usage or power bill, what you're interested in, and your goals and timeframe.

If we speak with you, we may also note details you tell us on the call (for example roof pitch, budget, finance preference, or where your switchboard is). If your enquiry looks suitable, we may ask you to email us a recent power bill and a few photographs, such as your roof, switchboard or meter board. Sending these is optional; the form itself doesn't ask for photos. We may also look at publicly available map and street imagery of your property's address to understand the roof and site.

If you arrived from one of our ads, the form also records which ad or campaign brought you to the site (for example a Google Ads click ID), so we can tell which advertising works.

Our website is hosted on Cloudflare, which, like most web hosting, automatically logs standard technical information for any visitor, such as IP address and browser type, as part of running the site securely.

Why we collect it

We use this information to assess and qualify your enquiry, contact you if we need to confirm details, select suitable installers, and manage the referral. We also email you a confirmation when you submit, and a short note once your details have been passed to a local installer. Providing this information is voluntary, but without the relevant details we may not be able to properly assess your enquiry or refer it to an installer.

Who we share it with

If your enquiry looks suitable, we may share your details, including any photographs or power bill you've sent us, with up to three selected local solar installers so they can contact you about your options, or in some cases with one installer exclusively. Submitting an enquiry does not guarantee that it will be shared with an installer, that an installer will contact you, or that you'll receive a quote.

We also use service providers to operate our business, including:

• Tally: collects and stores your form submission.
• Google: your submitted answers are held in a Google Sheet as part of how new enquiries are brought into our system. We also use Google Ads to advertise and measure enquiries (see below).
• Cloudflare: hosts this website.
• Zoho: our email provider. It sends your confirmation emails, receives any photos or bills you email us, and is used to send your enquiry details to selected installers and to communicate with installers generally.
• Meta: for advertising measurement, where tracking is used and permitted (see below).

Outside of these providers, your information is kept in our own systems, including our own enquiry records, and is not sold to anyone. Some of these providers may store or process information outside New Zealand. For example, our email provider's servers are located in Australia, and some others operate internationally (including in the United States).

Advertising and tracking

Our website uses the Google tag (for Google Ads) and the Meta Pixel and Conversions API to help us understand when a genuine enquiry results from an advertisement. These tools may use cookies. When an eligible enquiry is completed, we only report that an enquiry happened, not the details of what you submitted (such as your address, usage, or photographs).

The assessment page has a tracking choice. If you untick it, we don't report your enquiry to Google Ads or Meta as a conversion. Declining tracking will not prevent you from submitting an enquiry.

Property photographs

Photographs and power bills are only collected if you choose to email them to us. They help assess your enquiry and may be shared with selected installers as part of your enquiry. They are not published or made publicly accessible.

Security

We take reasonable steps to protect the information we hold, including limiting access to those who need it to operate the business. No online system can be guaranteed completely secure.

How long we keep it

We keep enquiry information for as long as reasonably necessary for the purposes described in this policy, or as required by law. We don't currently have a fixed automatic deletion schedule. If you would like your information deleted sooner, contact us and we will delete it where reasonably possible, subject to any legal or legitimate record-keeping requirements.

Access, correction and deletion

You can ask for access to, correction of, or deletion of the information we hold about you by emailing quotes@solarisequotes.co.nz.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

Questions

If you have questions about this policy, contact us at quotes@solarisequotes.co.nz.